Privacy Policy
1. Introduction
At Nodeark Scandinavia AB (“Nodeark”, “we”, “our”, “us”), we value your privacy and are committed to protecting your personal data.
This policy explains how we handle personal data and cookies on our website www.nodeark.com and within our digital services — collectively referred to as the Nodeark Ecosystem.
By using our website or our services, you accept the practices described in this policy.
2. Who we are
Nodeark Scandinavia AB
Sockerbruket 9
SE-414 51 Göteborg, Sweden
Email: support@nodeark.com
3. Data we collect
We collect and process the following types of information:
On our website
Technical information such as IP address, browser type, device type, and operating system.
Usage data such as pages visited, time spent on the site, and referring URLs.
Cookies and similar technologies to improve user experience and analyze site performance.
Voluntary information submitted through forms (e.g., demo requests or contact forms).
Within the Nodeark Ecosystem
User account data (name, email, phone number, company, role).
Usage data related to how you use our modules and services.
Communication data from chat, support tickets, or email correspondence.
System logs necessary for security, troubleshooting, and service quality.
4. How we use your data
We use personal data for the following purposes:
To provide, maintain, and improve our products and services.
To respond to inquiries and provide customer support.
To fulfill contractual obligations with our customers.
To analyze and optimize performance, security, and functionality.
To comply with legal obligations under applicable laws, including the GDPR.
5. Cookies
Our website uses cookies to improve user experience and provide functionality such as:
Remembering user preferences (language, session settings).
Measuring traffic and usage patterns.
Supporting embedded content (e.g., Microsoft Bookings, videos, or maps).
You can choose to disable or delete cookies in your browser settings. Doing so may limit certain website functions.
6. Legal basis for processing
We process your personal data based on:
Your consent (e.g., accepting cookies or submitting a form).
Contractual necessity when you use the Nodeark Ecosystem or request our services.
Legitimate interest for improving our services and ensuring system security.
Legal obligations under EU and Swedish data protection law.
7. Data storage and retention
We retain personal data only for as long as necessary to fulfill the purposes described above.
Data related to support cases and user accounts in the Nodeark Ecosystem is stored in accordance with our internal retention policy and applicable legal requirements.
8. Data sharing
We never sell your data.
We may share limited data with trusted partners and subprocessors who help us deliver our services (e.g., hosting, analytics, or communication tools).
All subprocessors are GDPR-compliant and bound by data processing agreements.
9. Your rights under the GDPR
You have the right to:
Request access to your personal data.
Request correction or deletion of inaccurate or outdated data.
Restrict or object to certain types of processing.
Request a copy (data portability) of your personal information.
Withdraw consent where processing is based on consent.
If you would like to request a data extract or exercise any of your rights, contact us at:
📧 support@nodeark.com
📬 Or send a letter to:
Nodeark Scandinavia AB
Sockerbruket 9, SE-414 51 Göteborg, Sweden
10. Data security
We use secure servers, encryption, and strict access control to protect all data handled within our systems.
Only authorized personnel have access to personal data, and all access is logged and reviewed regularly.
11. Changes to this policy
We may update this policy from time to time to reflect changes in legal requirements or our practices.
The latest version will always be published on www.nodeark.com.
Last updated: 2025-10-28